Bale Collision Center Reviews

See Why Little Rock Drivers Trust Bale Collision Center

For more than 70 years, Bale Collision Center has helped Little Rock drivers get back on the road after an accident. See what our customers have to say about their experience with our team, our repairs, and the service they received along the way.

Trusted by Drivers Across Little Rock

Choosing the right collision repair center is an important decision. See what customers are saying about their experience with Bale Collision Center across Google and Carwise.

Bale Collision Center Chenal

4.8 / 5

270+ Reviews

4.7 / 5

1,500+ Reviews

Bale Collision Center Downtown

4.5 / 5

220+ Reviews

4.8 / 5

1,400+ Reviews

Real Experiences From Bale Collision Center Customers

From the first estimate to the final repair, our goal is to make the collision repair process as straightforward as possible. Read what customers have shared about their experiences at our Chenal and Downtown Little Rock locations.

4.8 / 5

270+

4.7 / 5

1,500+

Mary Baker
Mary Baker
★★★★★
Bale Collision is top notch! I went in for an estimate on fixing RAV rear door that I’d backed into a wall while it was open. Instead of an estimate, they fixed the door and rubbed out a scrape for no charge in about 30 minutes. Betty and everyone there were super nice; I’ll go back to them always!
Ignacio Zaragoza
Ignacio Zaragoza
★★★★★
Very great experience with bale and I can’t express enough how great Betty was and how easy she made everything, they also did a great job on fixing my vehicle
Scott Stricker
Scott Stricker
★★★★★
Response from the owner 5 days ago We appreciate the five-star rating. It is a pleasure to have your support, and we look forward to assisting you whenever you might need our automotive services again in the future.
Stephanie Bartlett
Stephanie Bartlett
★★★★★
The communication was great the people where great and very helpful throughout the whole process with getting my car fixed. Thank you so much.
  • Justin Bates
    September 18, 2026
    Betty Sonnier and her team do an incredible job. They’re polite, prompt and thorough. I am grateful to them for taking such good care of my vehicle!
    Mary Baker
    September 12, 2026
    Bale Collision is top notch! I went in for an estimate on fixing RAV rear door that I’d backed into a wall while it was open. Instead of an... read more
  • Ignacio Zaragoza
    September 10, 2026
    Very great experience with bale and I can’t express enough how great Betty was and how easy she made everything, they also did a great job on fixing my vehicle
    Stephanie Bartlett
    September 4, 2026
    The communication was great the people where great and very helpful throughout the whole process with getting my car fixed. Thank you so much.
  • Wesley Ball
    August 28, 2026
    Cara and Betty were fantastic and super helpful every step of the way, it was a long journey but truck came back looking brand new, 10/10
    Jim Favre
    August 27, 2026
    Great experience with Bale Collision. Neal is a thorough estimator and Cara kept me updated as progress was being made. Very nice people. I would highly recommend... read more
  • Robert Martin
    August 26, 2026
    Repairs were fast and well done. I was kept updated on the work and progress while they had my car.
    Bradley Myers
    August 21, 2026
    Quality of the repair was top notch - no noticeable errors. They also fought on my behalf to repair all of the damage even though my insurance company didn't want... read more
  • Jeremy Dreher
    August 20, 2026
    I had an excellent experience working with Betty Sonnier at Bale Chevrolet Collision Center. From the beginning, Betty was professional, friendly, and extremely helpful. She made the entire process quick... read more
    Charles Trent Townsend
    August 20, 2026
    Perfect repair, on time on budget car is fixed. Fantastic technicians did a wonderful job. Stephanie was outstanding as my customer service rep. She explained everything in a means that... read more
  • Terry Bryant
    August 19, 2026
    The continual updates were greatly appreciated. My truck looks fantastic!
    Angelica J Young
    August 18, 2026
    This place is 5 star! They kept me current using text messages of what step they were on with my repairs. I will definitely use them again. The staff... read more
  • Kevin McCormick
    August 17, 2026
    Betty Sonnier is the one you want to talk to if you are needing collision repairs done. She was very helpful and had our company truck in and out very... read more
    Big Boi
    August 14, 2026
    Excellent customer service. Betty Sonnier did more to help me than my own insurance company. 10/10 recommend
  • Char Murphy
    August 14, 2026
    Excellent service, I highly recommend.
    THERESE SKINNER
    August 12, 2026
    Excellent place to go that takes care of you and gets you back on road.
  • John Pike
    August 7, 2026
    Excellent service and right on time.
    Nolan
    July 31, 2026
    super quick, great staff, fixed everything up perfectly!
  • Lyndsey Davis
    July 24, 2026
    Great service on not only the repair of my vehicle but the customer service and communication received each step of the repair process was top notch!
    Sherrie Sharp
    July 22, 2026
    Good communication. Repaired timely. Great customer service

4.5 / 5

220+

4.8 / 5

1,400+

Kim Koch
Kim Koch
★★★★★
I worked with Stephanie and Andrew on a repair to my son's truck. Stephanie was always cheerful and very helpful with any questions. Andrew went above and beyond to work with me and my teenage son to get his truck back exactly how he wanted it. Their patience and cheerful attitudes made what could have been a tedious and stressful experience a breeze. Highly recommend!
Michelle Noel
Michelle Noel
★★★★★
Bale made me feel like family. They kept me updated weekly about my vehicle and did not hesitate to make sure that they excellent customer services. From Stephanie, to Andrew, down to Steven. EVERYONE made me feel welcomed. That says a lot. I definitely recommend.
Jeremy Belknap
Jeremy Belknap
★★★★★
Great employees and they do excellent work. Unfortunately, I’ve had to use them a handful of times, but they had done wonderful every time. 😂 …
Char Murphy
Char Murphy
★★★★★
Andrew was an Stephanie were so kind and thorough the entire time. Andree kept me updated every day. I'm so grateful for your all. Thank you, Char Murohy
  • Kent Goff
    January 16, 2026
    Great Service!!!!! Originally was to be ready 1-27-26, then 1-23-26. Well received a text it was ready today 1-16-26. They are too efficient!!! 😁😁 Had to scramble to pick it up. 😂 The... read more
    Deidra Bennett
    July 22, 2026
    I love bale they fixed my danali had it looking brand new that was 5 years ago. This morning I just dropped off my cadillac. Steve is the go to... read more
  • Nina Alvandipour
    February 23, 2026
    Smooth, stress-free experience from start to finish. Professional and trustworthy team
    Michelle Noel
    August 19, 2026
    Bale made me feel like family. They kept me updated weekly about my vehicle and did not hesitate to make sure that they excellent customer services. From Stephanie, to Andrew,... read more
  • Kristy Hutchinson
    July 2, 2026
    Alan was so helpful! He even adjusted my door for free! I couldn’t believe it! Highly recommend using them for any of your bodywork needs.
    Victoria Vines
    May 13, 2026
    I dropped my car off last minute and Andrew got me in right away. He kept me updated throughout the day on what repairs were needed and how to get... read more
  • ollie shaw
    January 8, 2026
    They gave me the best service repair and was very professional and skillful in their job. Customer service was excellent. Overall Awesome!
    Treat Gilbert
    March 26, 2026
    Simply the best experienced I've ever had at a body shop. The work was done well and finished ahead of schedule! In addition, the front staff was uniformly pleasant... read more
  • David
    February 5, 2026
    Great work, reasonable price and an easy and quick to Enterprise car rental nearby
    Joe Childers
    June 24, 2026
    I had an excellent experience with Bale Body Shop. Stephanie Foltz at the front desk was friendly, professional, and made the entire process easy from start to finish. My advisor,... read more
  • Jerrod Hill
    June 9, 2026
    Very amazing place Stephanie is great every time I talk to her shes so great Andrew has taken care of everything. Wonderful place to do business
    Kendall Hudson
    January 14, 2026
    Had a great experience with Scott and the team getting my 2017 Toyota Tundra back to great condition. They texted regularly and let me know the status of everything. Great... read more
  • Janie Riggs
    March 9, 2026
    I was very pleased with how the repair of my vehicle was handled! I highly recommend this place.
    Tamaria Wright
    April 11, 2026
    Bale Collision Downtown did an outstanding job on my vehicle. From beginning to end, they kept in communication with me the whole time, and I truly appreciated that. Everyone was... read more
  • Eric Rathman
    April 10, 2026
    Bale Collision fixed the damage on our car quickly and provided great communication at every step of the process! We’ve used their services twice now, and I highly recommend them!
    Char Murphy
    August 11, 2026
    Andrew was an Stephanie were so kind and thorough the entire time. Andree kept me updated every day. I'm so grateful for your all. Thank you, Char Murohy
  • David Compagna
    June 23, 2026
    I could not be happier with the job, and the service is beyond reproach. The personnel I worked with exceeded my expectations by miles. Stephanie was down right awesome. She... read more
    Kim Koch
    August 31, 2026
    I worked with Stephanie and Andrew on a repair to my son's truck. Stephanie was always cheerful and very helpful with any questions. Andrew went above and beyond to work... read more
  • Neal Shinn
    May 6, 2026
    Very professional and friendly
    Nahr k
    June 18, 2026
    I had a cat stuck in my engine bay. They quickly got me in and helped me out. Super fast, super friendly. Would highly recommend. Jim took one for the team... read more

Serving Little Rock Since 1952

Bale Collision Center has been part of the Little Rock community since 1952. Over the years, vehicles and repair technology have changed, but our commitment to quality repairs and customer care has remained the same.
Whether your vehicle has minor body damage or requires more extensive collision repairs, our team is here to guide you through the process and help restore your vehicle’s safety, performance, and appearance.
With two convenient locations in Little Rock, our Chenal and Downtown teams are ready to help when you need us.

Why Little Rock Drivers Choose Bale Collision Center

Decades of Experience

We've been serving Little Rock drivers since 1952, bringing decades of collision repair experience to every vehicle that comes through our doors.

Two Little Rock Locations

With collision centers in Chenal and Downtown Little Rock, you can choose the location that's most convenient for you.

Complete Collision Repair Services

From auto body and paint repairs to frame and suspension work, glass replacement, Paintless Dent Repair, and ADAS calibration, our team can handle a wide range of collision repair needs.

Communication Throughout Your Repair

We understand how stressful an accident can be. That's why our team works to keep you informed about your vehicle and the progress of your repairs.

Frequently Asked Questions

Yes. The reviews displayed on this page are sourced from public review platforms, including Google and Carwise, and reflect experiences shared by Bale Collision Center customers.

Bale Collision Center's Chenal location has earned strong customer ratings across multiple platforms, including a 4.8-star rating on Google with more than 270 reviews and a 4.7-star rating on Carwise with more than 1,500 reviews.

Because ratings and review counts can change as customers leave new feedback, visit our Google and Carwise profiles for the latest ratings and reviews.

Our Downtown Little Rock location has a 4.5-star rating on Google with more than 220 reviews and a 4.8-star rating on Carwise with more than 1,400 reviews.

Ratings and review totals may change over time as new customer feedback is added.

Bale Collision Center has served the Little Rock community since 1952. For more than 70 years, we've helped local drivers repair their vehicles following accidents and other types of vehicle damage.

Bale Collision Center has two locations in Little Rock, Arkansas:

Chenal: 13101 Chenal Parkway, Little Rock, AR

Downtown: 100 N Cross Street, Little Rock, AR

Choose whichever location is most convenient for you when requesting an estimate or scheduling your repair.

Bale Collision Center provides a variety of collision and auto body repair services, including collision repair, auto body repair, automotive painting, Paintless Dent Repair (PDR), frame and suspension repair, ADAS calibration, mechanical repairs, and automotive glass replacement.
Yes. You can request a free collision repair estimate from Bale Collision Center. Our team can evaluate your vehicle's damage, discuss the recommended repairs, and help you understand the next steps.
Yes. Communication is an important part of the repair experience at Bale Collision Center. Our team works to keep customers informed about their vehicle's repair status and what to expect throughout the process.
You can choose either our Chenal or Downtown location based on what's most convenient for you. Both locations are committed to providing quality collision repairs and customer service to Little Rock drivers.

Ready to Get Back on the Road?

Experience the Bale Collision Center Difference

Our customers have shared their experiences. Now let our team show you why Little Rock drivers have trusted Bale Collision Center for generations.

Whether you need a collision repair estimate or have questions about the repair process, our Chenal and Downtown teams are ready to help.