Terms and Conditions
Welcome to Bale Collision Center. These Terms and Conditions (“Terms”) govern your access to and use of services provided by Bale Collision Center, including both our Chenal and Downtown locations, and any information or content available via our website, phone, email, or in person.
By using our services, you agree to be bound by these Terms.
1. Who We Are
Bale Collision Center (Chenal)
13101 Chenal Parkway
Little Rock, AR 72211
📞 (501) 361-3395
📧 bccwlr@baleautomotive.com
Bale Collision Center (Downtown)
100 N. Cross St.
Little Rock, AR 72202
📞 (501) 464-5603
📧 bccdowntown@baleautomotive.com
2. Use of Our Services
You agree to use our website, facilities, and services only for lawful purposes. You must not:
Violate any local, state, or federal laws
Misrepresent your identity or vehicle information
Interfere with or disrupt our business operations or website functionality
3. Appointments and Estimates
Appointments may be scheduled via phone, email, or in person.
Estimates provided are based on initial inspections and may be revised after a more thorough evaluation.
Final pricing and timeframes are subject to change due to the discovery of additional damage or parts availability.
4. Payment Terms
Payment is due upon completion of services unless otherwise agreed upon in writing.
We accept various payment methods, including insurance proceeds, cash, and major credit/debit cards.
You are responsible for any deductible or balance not covered by insurance.
5. Intellectual Property
All text, logos, graphics, and other content on our website or promotional materials are the property of Bale Collision Center or its affiliates and are protected by intellectual property laws. Use of any materials without permission is prohibited.
6. Disclaimer of Warranties
Services are provided “as is” and “as available.” While we strive for high-quality workmanship, we make no guarantees beyond those explicitly stated in any written warranty provided at the time of service.
7. Limitation of Liability
Bale Collision Center is not liable for:
Indirect, incidental, or consequential damages
Delays due to third-party vendors, parts shortages, or insurance processing
Damage caused by customer misuse, accidents after repairs, or unrelated mechanical failures
8. Indemnification
You agree to indemnify and hold harmless Bale Collision Center, its staff, and affiliates from any claims, losses, or liabilities arising from your use of our services or violation of these Terms.
9. Third-Party Links
Our website or communication materials may contain links to third-party websites. We are not responsible for the content or reliability of those sites.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of the State of Arkansas. Any legal disputes must be resolved in courts located in Pulaski County, Arkansas.
12. Contact Us
For questions regarding these Terms, please contact either of our locations:
Bale Collision Center (Chenal)
📍 13101 Chenal Parkway, Little Rock, AR 72211
📞 (501) 361-3395
📧 bccwlr@baleautomotive.com
Bale Collision Center (Downtown)
📍 100 N. Cross St., Little Rock, AR 72202
📞 (501) 464-5603
📧 bccdowntown@baleautomotive.com
